Bob is a service technician who is well trained and nationally certified. However, he has sometimes suffered from the same confusion that all technicians occasionally do — the facts that he gathers ...

When facing a residential oil-fired furnace that is acting up, you want to get the situation under control as quickly as possible. A problem during the heating season will bring a call from an anxious ...

Keeping your furnace clean is important in order to have it run properly in winter (or year-round if you have whole-house air conditioning). A clean furnace will burn less fuel -- thus saving you ...